How can I notify or page a customer when order is ready using GoDaddy Poynt?



Poynt Order Notification


Order fulfillment notification is available on GoDaddy Poynt. It is easy to set it up.




1. Install Colligso TextIn on GoDaddy Poynt


Set up


1 On GoDaddy Poynt


Open the Register app and select menu to set up Order settings.

  • Order notification is sent only when an order is completed. Enable Order Auto Close if you are not going to close the order explicitly.
  • Drag Notes icon to the first row
  • Close


Order Settings 


2. On Colligso


Follow instructions provided on Helpdesk article How can I enable order notification? to set up order notification on your Colligso account.


Order time!


On GoDaddy Poynt


For orders from GoDaddy Poynt, Colligso TextIn requires a specific keyword on the Notes section of your order in order to trigger a notification of fulfillment.

  • Open your order to be fulfilled using Menu->Orders of the Register app.
  • Tap on Notes as shown below.


 Select Notes


  • On Add Notes, enter keyword go
  • Tap Update

Enter go

  • Close the order if it was not closed. Order notification is only sent when an order is closed.

Instructions above assumes that you have captured customer's mobile# while creating the order. One easy way to capture the customer's mobile number is by sending her/him a Text receipt as shown below.


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